1300 159 235shipping | ordering
free shipping* for orders $50 and over shipped to anywhere in Australia excluding trade orders
Jurnii ships orders from Sydney, Australia to anywhere in Australia, New Zealand, USA, UK
orders will be shipped once payment has been received, and generally no later than next business day (unless otherwise advised).
orders will be delivered to the address provided by you on ordering so please ensure delivery details are correct.
Australian Shipping
*FREE SHIPPING for orders totalling $50 and over shipped to anywhere in Australia
* excludes wholesale trade orders
FLAT $10 SHIPPING FEE for orders totalling $49 and under shipped to anywhere in Australia
Registered Post - we use
Express Post Platinum - goods may be shipped via Express Post Platinum at an additional cost of $5, paid at checkout. This service requires a signature on delivery, is a trackable service, provides a next day delivery service to addresses, including PO Boxes, within the Express Post Platinum Network and compensation of up to $100 for loss or damage to goods is provided.
best address for receiving your order in business hours
please provide an address where you will be able to receive and sign for your order within business hours. In the event no-one is available to sign for and accept delivery of your order, you will receive a notice outlining from which
international shipping
FLAT $20 shipping fee for orders up to 2kg shipped to anywhere around the world.
for international orders we use
international shipping – what you need to know
orders for shipping outside
to comply with Australian Customs and Border Protection export regulations, we are required to declare the exact value of goods to be shipped and we are prohibited to mark customs forms as “gifts” even where goods may be ordered as a gift. We may, however, mark the order contents as “fashion accessories” rather than “jewellery” so as to discourage theft.
order collection
your order may be collected from our next market or festival event generally in and around
please let us know your order collection preferences when ordering including preferred event venue, date and approximate time.
try and give us plenty of notice to get your order together for event day and if your order needs are urgent, please contact us.
we will endeavour to accommodate all reasonable requests and reserve the right to request further personal information about you, or refuse your order collection request.
in the event Jurnii is unable to participate in an advertised event as planned, we will ship goods to the delivery address you provide via Australia Post Express Post service to anywhere in Australia, on the next business day, and at our cost.
in the event you are no longer able to collect goods as arranged Jurnii will ship goods to you on the next business day.
all orders for collection must be paid for in full via the Jurnii online store and prior to collection. Where a shipping fee is charged (for orders totalling $49 and under) we will refund this cost paid, at time of goods collection.
ordering online
when ordering, please use the menu selections, found on the left hand side of each page in our online store, to help you find what you are looking for.
use the icons and other information buttons found at the top and bottom of each webpage to help further satisfy your curiosity, and best enjoy the Jurnii website.
if all else fails, return to the homepage and just start again . . . . .
if you can’t decide on just one item while you are browsing, add the items you are interested in to your shopping cart and at checkout, you can review and edit your selection choices, confirm your order, and all prior to payment – easy!
while it is extremely unlikely to occur, we reserve the right to cancel any order and will notify you immediately using the contact details you provide to us. Any payment made will be refunded as soon as possible.
international orders – what you need to know
orders for shipping outside
to comply with Australian Customs and Border Protection export regulations, we are required to declare the exact value of goods to be shipped and we are prohibited to mark customs forms as “gifts” even where goods may be ordered as a gift. We may, however, mark the order contents as “fashion accessories” rather than “jewellery” so as to discourage theft.
oops – out of stock
we are a small and proud Australian family owned business and in addition to our online store, we attend private and community market and festival events in and around
whilst we take all care to ensure goods are available at time of order, from time to time, there may be a delay in updating our online store inventory status against what may have sold when out and about at our events.
where goods show as “in stock” at time of order but are physically “out of stock” at time of picking, we will contact you immediately and work with you to provide the same or similar item, or refund monies paid where we can’t supply the goods ordered, or in the time you need. Any refund of monies will be paid using the original payment method.
